Terms and Conditions

Please read the following terms and conditions closely before using the MrSupply.com (the Site). By accessing, browsing, and using this Site and the hardware it's hosted on, you (Visitor) acknowledge that you have read, understood, and agree to comply with these Terms and Conditions of Use. These terms and conditions apply only to Sites which reside on servers within the "MrSupply.com" domain structure.

Company's Right to Change Terms and Conditions of Use or Site Content

We may at any time, add to, change or remove any part of these Terms and Conditions of Use, with or without notice. Any changes to these Terms and Conditions of Use or any other terms posted on this Site apply as soon as they are posted. We may add, change, discontinue, remove or suspend any other content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Rules for minors under the age of 18

Because children may not fully understand privacy issues, minors under the age of 18, need permission from a parent or legal guardian before interacting with this Site. We can not guarantee this Site to be suitable for viewing by Minors, because this Site has no rating or content verification systems. Viewing of this Site is at the viewers own risk.

Collection and Use of Data

In order to purchase from our Website, you must first register by creating a Log In account with your username and password. During registration you must provide, your personal information including name, address, phone number, and e-mail address. This information is necessary to fulfill and track your orders. For purpose of billing and order processing, additional information is required such as, credit card number and expiration date. All of your information is stored on a secured server.

User's IP Address (the internet address of your PC) will also be collected to calculate number of customers visiting our Site, and when you provide us with comments and suggestions.

Order Acceptance/Confirmation

After you place an order using our shopping cart, we will email you the "order confirmation number" as confirmation of order acceptance (please reference this number with all your communications with us). We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. Your credit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Errors on Site

Despite our best efforts to include accurate and current information on Site, we do not warrant or represent that the Site will be error-free. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, We will issue a credit to your credit card account in the amount of the charge.

Pricing and Order Limitation

All prices are reflected in US dollars. Product pricing and availability is subject to change with or without notice. We make every effort to provide you the most accurate, up-to-the-minute information. However, if you have ordered an item that is subject to a price and availability change, we reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you provided us when the order was initially placed.

Items, pricing and stock level on this site may not match as those sold at our physical store.

Payment Terms

You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa, MasterCard, American Express, and Discover.

Your credit card will not be charged when the order is received. You will be charged once your item is packaged and in possession of our third party shipping carrier. Some exceptions do apply when a larger quantity than stocked is ordered. This is considered a "special order" and a non-refundable deposit may be required depending on the product that is being "special ordered." Once you request your special order, you will receive a follow-up call from our sales department confirming your order and the pricing before the special order is processed.

We may pre-authorize your order amount with your credit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.


Sales Tax

We collect and remit sales tax as required by U.S. law, for transactions on this Web site. If your item is being shipped to an address in our home state, sales tax will added to the order.

If you are a legally tax-exempt organization, we will assist you with placing a tax-exempt order. Please contact our customer support. We reserve the right not to sell to resellers or dealers.

Product Warranty

All our products sold on our Site are brand new and purchased directly from the manufacturers, and are subject to a certain warranty. Please review the manufacturer information you receive with your new product to learn more about the manufacturer warranty.

Order Cancellation

If you wish to cancel your order, please contact us immediately. You many cancel an order at any time prior to the order being processed at our customer support center 1-888-884-0911. If you choose to cancel your order after it has been shipped, please follow our Return Policies. Orders which are refused at delivery will assess all of the applicable fees - including restocking and shipping and handling charges.

Termination of Use

We may, in its sole discretion, terminate your account or your use of this Site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of This Site at any time without prior notice.

Limitation of Liability and Damage Disclaimer

Use of this Site is at your own risk. The Site and its contents are provided "AS IS" without warranty or guarantee of any kind. We make no warranties or representations as to the site's accuracy and assume no liability or responsibility for any errors or omissions in the Site. Furthermore, we make no claim that this Site is free from defects, viruses, inaccuracies, or other property that could damage your hardware or software interfaced with the Site.

We cannot guarantee non-infringement on protected property that is located on the Site. Under no circumstances, including, but not limited to, negligence and gross negligence, shall we be liable for any direct, incidental, special, consequential, indirect, or punitive damages resulting from the use of, or the inability to use, this Site or its content, even if we or our authorized representative has been advised of the possibility of such damages.